The after sales logistics support chain .... time critical parts management supported by courier and specialised distribution services.

Stocade is a fully integrated rapid response, storage and specialised distribution network, providing Logistics support to the service Industry 24 hours a day, 365 days a year.

Stocade has vast operational experience in time or mission critical parts management and defective returns processes and has provided such services for companies including Quantum ATL, Konica Minolta, 3com, Nortel Networks, EMC, Avaya Communication and Unisys along with many other companies facing similar challenges over the last 10 years. Combine this wealth of experience with a network of 29 strategically placed distribution centres, forward stocking locations and integrated IT systems and access to European and Global networks, Stocade is more than able to provide tailored solutions for companies looking to support their field based personnel within very tight service level agreements or outsource their order fulfilment requirements. From Inventory management and parts tracking, collection and returns, material exchanges and technical couriers to Customer Services and out of hours call centre support, Stocade offers one of the widest ranges of logistical solutions in the service industry sector.

With a strong background in Customer Care and enjoying ISO 9002 Accreditation, Stocade’s marketing strategy is based on Service Selection, Quality of Service and Customer Service. Professional highly trained personnel manage the business 24 hours every day offering instant response and readily available information through modern technology and Internet connections.

Stocades strength lies in its adaptability and ability to deliver a consistently high quality of service with an impeccable proven track record of over 10 years.